In addition to enhancing security, the changes allow Acuity to be more resilient to downtime or other errors from Zoom. Zoom recently made some changes to how they send information to Acuity, including security information like passwords. Select the appointment types you want Acuity to create virtual meetings for, and you're all set.Click Allow to permit Acuity to integrate with your account.Go to Business Settings > Integrations while logged in as the main admin of your Acuity account.If you get the error You can't install the app because it hasn't been pre-approved by the admin that'll clear it up! Pre-approval: You can pre-approve our Zoom integration in the Zoom Marketplace. To find a Zoom password and provide it to clients who need it (such as clients who want to enter your meeting ID, rather than follow a link, or if Zoom has added passwords to already-scheduled meetings), follow Zoom’s steps for editing a password, but instead of editing the password, copy it and send it out.

Do not select Require a password for meetings which have already been scheduled.Make sure that the lock icons are enabled.To enable passwords on your Zoom meetings, follow Zoom’s steps for enabling password settings for your account. If you do need to find a password manually (such as if your clients want to enter your meeting ID, rather than following a link), there are instructions below. This will apply to all newly scheduled meetings. Once password protection is in place, the Zoom link provided by Acuity will work as a password and will open for your clients with no further steps needed. If you encounter problems, you can resolve them by following the steps below to enable passwords for your Zoom meetings. Recent updates by Zoom have led to some Acuity users having trouble with their Zoom links. Allowing clients to join before the host.

A Zoom account can only be connected to one Acuity account. You can connect any non-free Zoom account with Acuity to automatically create virtual meetings for appointments that clients schedule through Acuity.

Set up free zoom account